Shipping policy
Shipping Policy
Effective Date: September 12, 2026
Last Updated: September 12, 2026
At Melania Lingerie, we are committed to delivering your order promptly and securely. Please review our shipping policy below before placing your order.
1. Shipping Destination
We currently ship exclusively within the United States, including all 50 states. We do not ship to U.S. territories, APO/FPO addresses, or international destinations at this time.
2. Shipping Cost
Standard shipping is FREE on all orders. No minimum order value is required. There are no hidden fees or surcharges applied at checkout.
3. Order Processing Time
All orders are processed within 1–2 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.
You will receive an email confirmation with your order details immediately after purchase, and a separate shipping confirmation with tracking information once your order has been dispatched.
4. Delivery Time
Once your order has shipped, estimated delivery is 2–4 business days, depending on your location within the United States.
| Order Stage | Estimated Timeframe |
|---|---|
| Order Processing | 1–2 business days |
| Transit & Delivery | 2–4 business days |
| Total Estimated Time | 3–6 business days |
Delivery estimates are not guaranteed and may vary based on carrier capacity, weather conditions, or other unforeseen circumstances.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package. If you do not receive a tracking email within 3 business days of placing your order, please check your spam folder or contact us at support@melanialingerie.com.
6. Shipping Carriers
We partner with trusted U.S. carriers including USPS, UPS, and FedEx. The carrier used for your shipment will be selected based on your delivery location and package size to ensure the most reliable service.
7. Lost or Delayed Packages
If your tracking information shows your package as delivered but you have not received it, please:
- Check with neighbors or building management for mis-delivered packages
- Contact the carrier directly with your tracking number
- Reach out to our support team at support@melanialingerie.com if the issue is unresolved
We will work with you to investigate and resolve the situation. Please note that Melania Lingerie is not responsible for packages lost due to incorrect shipping addresses provided at checkout. Please verify your address carefully before completing your order.
8. Address Changes
If you need to update your shipping address after placing an order, please contact us immediately at support@melanialingerie.com. We will do our best to accommodate changes, but we cannot guarantee modifications once an order has been processed or shipped.
9. Contact Us
For shipping questions or concerns:
Melania Lingerie
40 Madison St, Watsonville, CA 95076
Email: support@melanialingerie.com
Phone: (501) 647-8950